# General **URL:** https://forum.pirsch.io/c/general/4.md [Latest](https://forum.pirsch.io/latest.md) · [Categories](https://forum.pirsch.io/categories.md) · [Tags](https://forum.pirsch.io/tags.md) --- ## [About the General category](https://forum.pirsch.io/t/about-the-general-category/3)
**Author:** [@system](https://forum.pirsch.io/u/system)\ **Replies:** 0\ **Last updated:** [January 14, 2024, 3:07pm UTC](https://forum.pirsch.io/t/about-the-general-category/3 "2024-01-14T15:07:09Z")
--- ## [Event counts rather than visitor counts when tracking events](https://forum.pirsch.io/t/event-counts-rather-than-visitor-counts-when-tracking-events/205)
**Author:** [@PaulWebster](https://forum.pirsch.io/u/PaulWebster)\ **Replies:** 1\ **Last updated:** [September 30, 2026, 8:36pm UTC](https://forum.pirsch.io/t/event-counts-rather-than-visitor-counts-when-tracking-events/205 "2026-09-30T20:36:40Z")
When you click to expand the events tab, you get to see both the number of events, and the numbers of unique users triggering each event. However, the main screen - and the graphs - both show only the number of users tr… --- ## [How to edit a conversion goal?](https://forum.pirsch.io/t/how-to-edit-a-conversion-goal/182)
**Author:** [@Yanick](https://forum.pirsch.io/u/Yanick)\ **Replies:** 1\ **Last updated:** [June 1, 2026, 10:11pm UTC](https://forum.pirsch.io/t/how-to-edit-a-conversion-goal/182 "2026-06-01T22:11:26Z")
Hi, I can’t find any option to edit, rename, or delete a conversion goal in Pirsch Analytics. Is this actually possible, or are goals fixed once created? Thanks. --- ## [Pa.js:1 Uncaught TypeError: r.split is not a function](https://forum.pirsch.io/t/pa-js-1-uncaught-typeerror-r-split-is-not-a-function/176)
**Author:** [@PaulWebster](https://forum.pirsch.io/u/PaulWebster)\ **Replies:** 5\ **Last updated:** [May 4, 2026, 9:11am UTC](https://forum.pirsch.io/t/pa-js-1-uncaught-typeerror-r-split-is-not-a-function/176 "2026-05-04T09:11:14Z")
Getting the following error in the console from the pirsch script, only on our homepage. https://www.walkhighlands.co.uk/ pa.js:1 Uncaught TypeError: r.split is not a function it @ pa.js:1 Z @ pa.js:1 wind… --- ## [Orchard Core integration for Pirsch and case study](https://forum.pirsch.io/t/orchard-core-integration-for-pirsch-and-case-study/177)
**Author:** [@ZoltánLehóczky](https://forum.pirsch.io/u/Zolt%C3%A1nLeh%C3%B3czky)\ **Replies:** 1\ **Last updated:** [May 3, 2026, 8:24am UTC](https://forum.pirsch.io/t/orchard-core-integration-for-pirsch-and-case-study/177 "2026-05-03T08:24:21Z")
Orchard Core is one of the leading ASP .NET Core CMS solutions, and arguably the most popular one. We’ve now released the Marketing module for it, bringing super simple Pirsch integration to all Orchard Core users. Chec… --- ## [Custom Domain Support for the URL Shortener](https://forum.pirsch.io/t/custom-domain-support-for-the-url-shortener/169)
**Author:** [@Jacob](https://forum.pirsch.io/u/Jacob)\ **Replies:** 2\ **Last updated:** [April 3, 2026, 2:03pm UTC](https://forum.pirsch.io/t/custom-domain-support-for-the-url-shortener/169 "2026-04-03T14:03:27Z")
I just started using Pirsch and love the idea of the built-in URL shortener. Reliable UTM and referrer tracking that logs in connection with an analytics tool is a genuinely better approach than what I’ve experienced in … --- ## [Allow viewers to export statistics](https://forum.pirsch.io/t/allow-viewers-to-export-statistics/170)
**Author:** [@Mr.Henry](https://forum.pirsch.io/u/Mr.Henry)\ **Replies:** 2\ **Last updated:** [April 3, 2026, 10:01am UTC](https://forum.pirsch.io/t/allow-viewers-to-export-statistics/170 "2026-04-03T10:01:18Z")
Hi, We would like to give our client the option to export their statistics but without needing to give them an admin role. Is it possible to allow viewers to export to CSV? Or to add a role in between viewer and admin… --- ## [Date Reporting is broken (yesterday is same as today?)](https://forum.pirsch.io/t/date-reporting-is-broken-yesterday-is-same-as-today/167)
**Author:** [@Daniel3](https://forum.pirsch.io/u/Daniel3)\ **Replies:** 1\ **Last updated:** [March 13, 2026, 10:32am UTC](https://forum.pirsch.io/t/date-reporting-is-broken-yesterday-is-same-as-today/167 "2026-03-13T10:32:06Z")
Timing Reporting is broken (yesterday is same as today?) --- ## [Amount of traffic in Pirsch and Google Analytics is different](https://forum.pirsch.io/t/amount-of-traffic-in-pirsch-and-google-analytics-is-different/159)
**Author:** [@MarkSalzedo](https://forum.pirsch.io/u/MarkSalzedo)\ **Replies:** 1\ **Last updated:** [December 3, 2025, 5:15pm UTC](https://forum.pirsch.io/t/amount-of-traffic-in-pirsch-and-google-analytics-is-different/159 "2025-12-03T17:15:43Z")
I’ve started a free trial of Pirsch. I like the clear interface. The type of data collected is all that I require. But I am having problems with the amount of traffic displayed in Pirsch (unique views, page views etc). G… --- ## [Color blind scheme](https://forum.pirsch.io/t/color-blind-scheme/156)
**Author:** [@mmmk](https://forum.pirsch.io/u/mmmk)\ **Replies:** 3\ **Last updated:** [October 10, 2025, 9:18am UTC](https://forum.pirsch.io/t/color-blind-scheme/156 "2025-10-10T09:18:04Z")
Hey, would be cool to have color blind friendly (not red/green) scheme for the comparison chart feature. E.g. blue current period; gray previous period, or whichever you find working based on your style guide. Thanks for… --- ## [Feature Request: website heatmap](https://forum.pirsch.io/t/feature-request-website-heatmap/151)
**Author:** [@MichaelBlais](https://forum.pirsch.io/u/MichaelBlais)\ **Replies:** 2\ **Last updated:** [October 5, 2025, 3:03pm UTC](https://forum.pirsch.io/t/feature-request-website-heatmap/151 "2025-10-05T15:03:27Z")
I would love to see a visitor heatmap feature to better understand how users are using the website. --- ## [Disabling Analytics From My IP](https://forum.pirsch.io/t/disabling-analytics-from-my-ip/38)
**Author:** [@IvanSalloum](https://forum.pirsch.io/u/IvanSalloum)\ **Replies:** 12\ **Last updated:** [August 28, 2025, 9:52am UTC](https://forum.pirsch.io/t/disabling-analytics-from-my-ip/38 "2025-08-28T09:52:48Z")
Hello community, I’ve been using pirsch.io for analytics, and it’s been a great tool for monitoring my website’s traffic. However, I often find myself appearing as a visitor when I’m just checking and updating content. … --- ## [Server-Side Tracking & Bot-Filter](https://forum.pirsch.io/t/server-side-tracking-bot-filter/144)
**Author:** [@Sebastian](https://forum.pirsch.io/u/Sebastian)\ **Replies:** 6\ **Last updated:** [July 18, 2025, 7:22pm UTC](https://forum.pirsch.io/t/server-side-tracking-bot-filter/144 "2025-07-18T19:22:20Z")
I have a quick question regarding server-side tracking and how it handles bot filtering. I’m a bit out of date on this topic. IIRC from earlier days that JavaScript-based tracking was preferred because it was better at … --- ## [WordPress Plugin Update Wishlist](https://forum.pirsch.io/t/wordpress-plugin-update-wishlist/138)
**Author:** [@Chris](https://forum.pirsch.io/u/Chris)\ **Replies:** 2\ **Last updated:** [May 23, 2025, 12:34pm UTC](https://forum.pirsch.io/t/wordpress-plugin-update-wishlist/138 "2025-05-23T12:34:36Z")
Marvin mentioned the Wordpress plugin would need an update. I’d like to put a few things forward that I’d really like to see: Make server side tracking a checkbox so it can be enabled or disabled without disabling the… --- ## [A lot of unknown source/medium sessions, can we fix it?](https://forum.pirsch.io/t/a-lot-of-unknown-source-medium-sessions-can-we-fix-it/130)
**Author:** [@RayPorrello](https://forum.pirsch.io/u/RayPorrello)\ **Replies:** 14\ **Last updated:** [April 9, 2025, 9:15am UTC](https://forum.pirsch.io/t/a-lot-of-unknown-source-medium-sessions-can-we-fix-it/130 "2025-04-09T09:15:33Z")
Most of my sessions are showing as unknown source and medium info, sadly. Any advice how to make them more accurate? I think I’m using UTM’s for most of our ads, so not sure where all this traffic is coming from. Also, … --- ## [Main Dashboard Graph](https://forum.pirsch.io/t/main-dashboard-graph/119)
**Author:** [@TimothyCanon](https://forum.pirsch.io/u/TimothyCanon)\ **Replies:** 4\ **Last updated:** [April 7, 2025, 9:10am UTC](https://forum.pirsch.io/t/main-dashboard-graph/119 "2025-04-07T09:10:36Z")
The main dashboard graph works pretty well, but I have a couple of issues. Maybe there are workarounds that I don’t see. Granularity - When viewing by day, there is one data point for each hour, but when I switch to … --- ## [Multiple Issues & Concerns With Pirsch](https://forum.pirsch.io/t/multiple-issues-concerns-with-pirsch/128)
**Author:** [@Jon](https://forum.pirsch.io/u/Jon)\ **Replies:** 8\ **Last updated:** [April 4, 2025, 11:36pm UTC](https://forum.pirsch.io/t/multiple-issues-concerns-with-pirsch/128 "2025-04-04T23:36:22Z")
Why is my Dashboard now different light color? Why can’t I change it back to dark theme? I prefer this mode, as the light theme hurts my eyes. I don’t think you should be charging people to make a theme for their dashb… --- ## [Filter Query Parameters in Funnels](https://forum.pirsch.io/t/filter-query-parameters-in-funnels/118)
**Author:** [@TimothyCanon](https://forum.pirsch.io/u/TimothyCanon)\ **Replies:** 2\ **Last updated:** [February 25, 2025, 2:24pm UTC](https://forum.pirsch.io/t/filter-query-parameters-in-funnels/118 "2025-02-25T14:24:12Z")
When creating Funnels, do the Path Pattern and Path Regex filters include the query parameters? I’m trying to search for the value of a query parameter and I’m not getting any hits. Here is an example URL: www.example… --- ## [Feature Request: Hide Logo in Header](https://forum.pirsch.io/t/feature-request-hide-logo-in-header/111)
**Author:** [@Dexx](https://forum.pirsch.io/u/Dexx)\ **Replies:** 3\ **Last updated:** [December 3, 2024, 12:19am UTC](https://forum.pirsch.io/t/feature-request-hide-logo-in-header/111 "2024-12-03T00:19:50Z")
Along with the other theme setting options, it would be great if we could also have the option to enable or disable the showing of the logo in the header section. I don’t have a specific logo for every website, and this… --- ## [Is it possible to change Media to Medium in the referrer section?](https://forum.pirsch.io/t/is-it-possible-to-change-media-to-medium-in-the-referrer-section/112)
**Author:** [@Dexx](https://forum.pirsch.io/u/Dexx)\ **Replies:** 2\ **Last updated:** [November 30, 2024, 9:27pm UTC](https://forum.pirsch.io/t/is-it-possible-to-change-media-to-medium-in-the-referrer-section/112 "2024-11-30T21:27:19Z")
The previous analytics platform I used had the standard UTM naming for each area (Source, Medium, Campaign etc)… But I noticed in Pirsch the UTM naming is Sources, Campaigns, and… Media? Not all of my clients use a “me… --- ## [Feature Request: Add metrics to Acquisition Table](https://forum.pirsch.io/t/feature-request-add-metrics-to-acquisition-table/108)
**Author:** [@PhilippBühler](https://forum.pirsch.io/u/PhilippB%C3%BChler)\ **Replies:** 3\ **Last updated:** [October 3, 2024, 4:23pm UTC](https://forum.pirsch.io/t/feature-request-add-metrics-to-acquisition-table/108 "2024-10-03T16:23:33Z")
Currently, the acquisiton table (referrers, sources etc.) only have 2-3 metrics. Can you add “Time on Page” to all acquisition channels, as well as the Bounce Rate to the “Sources”? (And make “Time” and “Bounce Rate” sor… --- ## [Feature Request: Add AND/OR Filter options](https://forum.pirsch.io/t/feature-request-add-and-or-filter-options/109)
**Author:** [@PhilippBühler](https://forum.pirsch.io/u/PhilippB%C3%BChler)\ **Replies:** 2\ **Last updated:** [October 2, 2024, 12:29pm UTC](https://forum.pirsch.io/t/feature-request-add-and-or-filter-options/109 "2024-10-02T12:29:49Z")
Currently, filters seem to be added with “OR” option only. Is it possible to choose whether filters are added cumulatively (AND) or alternatively (OR)? --- ## [Feature Request: Sort by Time on Page](https://forum.pirsch.io/t/feature-request-sort-by-time-on-page/107)
**Author:** [@PhilippBühler](https://forum.pirsch.io/u/PhilippB%C3%BChler)\ **Replies:** 1\ **Last updated:** [October 2, 2024, 9:44am UTC](https://forum.pirsch.io/t/feature-request-sort-by-time-on-page/107 "2024-10-02T09:44:26Z")
Currently, Page (and other) Reports can be sorted by Metrics, except “Time on Page”. Can you make the table sortable by the “Time” column as well? Thank you! --- ## [Compare conversion rates](https://forum.pirsch.io/t/compare-conversion-rates/97)
**Author:** [@PhilippBühler](https://forum.pirsch.io/u/PhilippB%C3%BChler)\ **Replies:** 7\ **Last updated:** [August 13, 2024, 11:21am UTC](https://forum.pirsch.io/t/compare-conversion-rates/97 "2024-08-13T11:21:30Z")
I would like to compare the conversion rate of entry pages. Preliminary comment: Usually, in web analytics such as GA4 or Matomo, the conversion rate is only indicated for entry pages, not for pages. In Pirsch, this se… --- ## [Conversion Funnel: Steps](https://forum.pirsch.io/t/conversion-funnel-steps/98)
**Author:** [@PhilippBühler](https://forum.pirsch.io/u/PhilippB%C3%BChler)\ **Replies:** 3\ **Last updated:** [July 31, 2024, 10:00am UTC](https://forum.pirsch.io/t/conversion-funnel-steps/98 "2024-07-31T10:00:52Z")
Hi there I saw that the funnels have finally arrived and we are very excited about this! But there is a downside for us: We have 10 steps in our funnel. According to your documentation, there are currently only 8 steps… --- ## [Country stats from API](https://forum.pirsch.io/t/country-stats-from-api/96)
**Author:** [@DanKelly](https://forum.pirsch.io/u/DanKelly)\ **Replies:** 1\ **Last updated:** [July 23, 2024, 8:49pm UTC](https://forum.pirsch.io/t/country-stats-from-api/96 "2024-07-23T20:49:42Z")
Hello, How can I get the country with the number of visits from the api? Thanks, Dan --- ## [Changing font while embedding?](https://forum.pirsch.io/t/changing-font-while-embedding/92)
**Author:** [@Shubham](https://forum.pirsch.io/u/Shubham)\ **Replies:** 1\ **Last updated:** [June 24, 2024, 11:03am UTC](https://forum.pirsch.io/t/changing-font-while-embedding/92 "2024-06-24T11:03:08Z")
Hi, Is there any way to inject stylesheet or provide our font family? this would be very helpful option to feel pirsch more integrated when used for embedding. --- ## [Exclude domains as referrals](https://forum.pirsch.io/t/exclude-domains-as-referrals/82)
**Author:** [@PhilippBühler](https://forum.pirsch.io/u/PhilippB%C3%BChler)\ **Replies:** 7\ **Last updated:** [June 17, 2024, 8:56am UTC](https://forum.pirsch.io/t/exclude-domains-as-referrals/82 "2024-06-17T08:56:33Z")
How can I define a domain as non-referrer? Use case: we have several subdomains that we don’t want to categorize as referrers (they show up as our own domain in referrers). Is there a possibility to define websites/doma… --- ## [Access Token not working](https://forum.pirsch.io/t/access-token-not-working/90)
**Author:** [@Shubham](https://forum.pirsch.io/u/Shubham)\ **Replies:** 3\ **Last updated:** [June 15, 2024, 2:24pm UTC](https://forum.pirsch.io/t/access-token-not-working/90 "2024-06-15T14:24:07Z")
When using an access token instead of client oAuth keys getting the following error { validation: null, error: \[ 'token contains an invalid number of segments' \] } --- ## [Create Domain API does not accept all domain fields](https://forum.pirsch.io/t/create-domain-api-does-not-accept-all-domain-fields/91)
**Author:** [@Shubham](https://forum.pirsch.io/u/Shubham)\ **Replies:** 1\ **Last updated:** [June 15, 2024, 9:25am UTC](https://forum.pirsch.io/t/create-domain-api-does-not-accept-all-domain-fields/91 "2024-06-15T09:25:27Z")
Hi, I am trying to create a domain with {public: true, display\_name: 'Custom Name' but when passed via body those are ignored. So I need to send 3 different API calls to make this happen, it would be really helpful if we… [Next page](https://forum.pirsch.io/c/general/4.md?page=1)