# Time Filter seems broken

**URL:** <https://forum.pirsch.io/t/time-filter-seems-broken/165>\
**Category:** Support\
**Created:** [January 14, 2026, 2:35pm UTC](https://forum.pirsch.io/t/time-filter-seems-broken/165 "2026-01-14T14:35:50Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![Burkhart\_sEngineerin](https://forum.pirsch.io/letter_avatar_proxy/v4/letter/b/d6d6ee/32.png) [@Burkhart\_sEngineerin](https://forum.pirsch.io/u/Burkhart_sEngineerin)\
**Post date:** [January 14, 2026, 2:35pm UTC](https://forum.pirsch.io/t/time-filter-seems-broken/165/1 "2026-01-14T14:35:50Z")

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Hi,

When I select yesterday I get 7 visitors, when I select last 7 days or whole time or any other time I get only visitors from today.

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**Author:** ![Marvin](https://forum.pirsch.io/user_avatar/forum.pirsch.io/marvin/32/16_2.png) [@Marvin](https://forum.pirsch.io/u/Marvin)\
**Post date:** [January 14, 2026, 4:09pm UTC](https://forum.pirsch.io/t/time-filter-seems-broken/165/2 "2026-01-14T16:09:37Z")

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Hi Burkhart,

Which browser do you use? I cannot replicate the problem.

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<div class="post-metadata">

**Author:** ![Burkhart\_sEngineerin](https://forum.pirsch.io/letter_avatar_proxy/v4/letter/b/d6d6ee/32.png) [@Burkhart\_sEngineerin](https://forum.pirsch.io/u/Burkhart_sEngineerin)\
**Post date:** [January 14, 2026, 4:29pm UTC](https://forum.pirsch.io/t/time-filter-seems-broken/165/3 "2026-01-14T16:29:38Z")

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I tried with mobile on Brave and on Linux with Chrome, just tried again.

Can it be a problem if some visitors use www. And others don’t?

Did you try for my site sharingme?

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**Author:** ![Marvin](https://forum.pirsch.io/user_avatar/forum.pirsch.io/marvin/32/16_2.png) [@Marvin](https://forum.pirsch.io/u/Marvin)\
**Post date:** [January 15, 2026, 10:57am UTC](https://forum.pirsch.io/t/time-filter-seems-broken/165/4 "2026-01-15T10:57:18Z")

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Does the date picker show the selected period? Or does it jump back to today, yesterday, or whatever was previously selected?

It might be possible that it messes up data if you’re on a slow connection. I cannot replicate this problem in any browser regardless if it’s on mobile or desktop on a fast connection.

> [@Burkhart\_sEngineerin](#):
>
> Can it be a problem if some visitors use www. And others don’t?

No, we strip www for the hostname.

> [@Burkhart\_sEngineerin](#):
>
> Did you try for my site sharingme?

Not yet, but I’ll give it a shot 🙂

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<div class="post-metadata">

**Author:** ![Marvin](https://forum.pirsch.io/user_avatar/forum.pirsch.io/marvin/32/16_2.png) [@Marvin](https://forum.pirsch.io/u/Marvin)\
**Post date:** [January 15, 2026, 11:01am UTC](https://forum.pirsch.io/t/time-filter-seems-broken/165/5 "2026-01-15T11:01:02Z")

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> [@Burkhart\_sEngineerin](#):
>
> Did you try for my site sharingme?

Alright, now I did. Everything worked as expected (Desktop/Mobile on Firefox).

Could you try installing the PWA? Maybe that makes a difference.

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<div class="post-metadata">

**Author:** ![Burkhart\_sEngineerin](https://forum.pirsch.io/letter_avatar_proxy/v4/letter/b/d6d6ee/32.png) [@Burkhart\_sEngineerin](https://forum.pirsch.io/u/Burkhart_sEngineerin)\
**Post date:** [January 15, 2026, 11:09am UTC](https://forum.pirsch.io/t/time-filter-seems-broken/165/6 "2026-01-15T11:09:31Z")

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But I see the same on Linux Desktop. No the selector does not jump back,

If I select yesterday, I get yesterday, 8f I select any other time frame I get today

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<div class="post-metadata">

**Author:** ![Burkhart\_sEngineerin](https://forum.pirsch.io/letter_avatar_proxy/v4/letter/b/d6d6ee/32.png) [@Burkhart\_sEngineerin](https://forum.pirsch.io/u/Burkhart_sEngineerin)\
**Post date:** [January 15, 2026, 11:14am UTC](https://forum.pirsch.io/t/time-filter-seems-broken/165/7 "2026-01-15T11:14:31Z")

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![1000094137](https://forum.pirsch.io/uploads/default/original/1X/2d5ba323dc2ec8523fe21c8f53c4ce277f0c7966.png)

Yesterday and today are already 14 visitors and I didn’t start yesterday but 2 days before

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<div class="post-metadata">

**Author:** ![Burkhart\_sEngineerin](https://forum.pirsch.io/letter_avatar_proxy/v4/letter/b/d6d6ee/32.png) [@Burkhart\_sEngineerin](https://forum.pirsch.io/u/Burkhart_sEngineerin)\
**Post date:** [January 15, 2026, 11:15am UTC](https://forum.pirsch.io/t/time-filter-seems-broken/165/8 "2026-01-15T11:15:03Z")

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![1000094138](https://forum.pirsch.io/uploads/default/original/1X/20ca0b08b6c46526e60489c433714d88f7ff379c.png)

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<div class="post-metadata">

**Author:** ![Marvin](https://forum.pirsch.io/user_avatar/forum.pirsch.io/marvin/32/16_2.png) [@Marvin](https://forum.pirsch.io/u/Marvin)\
**Post date:** [January 15, 2026, 12:53pm UTC](https://forum.pirsch.io/t/time-filter-seems-broken/165/9 "2026-01-15T12:53:24Z")

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Sorry, I was a bit confused, I thought the date picker was broken for you. Now I see what you mean.

It only goes back until yesterday because the dashboard has been created on 2026-01-14 03:37:50.314 +0100 to be precise 🙂

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<div class="post-metadata">

**Author:** ![Burkhart\_sEngineerin](https://forum.pirsch.io/letter_avatar_proxy/v4/letter/b/d6d6ee/32.png) [@Burkhart\_sEngineerin](https://forum.pirsch.io/u/Burkhart_sEngineerin)\
**Post date:** [January 15, 2026, 1:21pm UTC](https://forum.pirsch.io/t/time-filter-seems-broken/165/10 "2026-01-15T13:21:46Z")

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But it wasn’t created yesterday, check when I registered. And before it acted in the weird way I described at the beginning

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<div class="post-metadata">

**Author:** ![Marvin](https://forum.pirsch.io/user_avatar/forum.pirsch.io/marvin/32/16_2.png) [@Marvin](https://forum.pirsch.io/u/Marvin)\
**Post date:** [January 15, 2026, 1:48pm UTC](https://forum.pirsch.io/t/time-filter-seems-broken/165/11 "2026-01-15T13:48:09Z")

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Sorry, but I’m getting confused 😃

You signed up on 2026-01-14 03:33:02.870 +0100. The dashboard was created a few minutes later.

Your original problem was:

> [@Burkhart\_sEngineerin](#):
>
> When I select yesterday I get 7 visitors, when I select last 7 days or whole time or any other time I get only visitors from today.

I think what is confusing for you is that we only show the data for the past two days?

That’s is because the dashboard didn’t exist prior to the 14th. No matter which period you select, we’ll limit it to the creation date of the dashboard, as it doesn’t make sense to query data before that date.

Did I get that right now?

Also, there sometimes can be glitches with time zones if you do not happen to live exactly in UTC… Which could be the reason it showed yesterday and today as the same date around midnight.

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<div class="post-metadata">

**Author:** ![Burkhart\_sEngineerin](https://forum.pirsch.io/letter_avatar_proxy/v4/letter/b/d6d6ee/32.png) [@Burkhart\_sEngineerin](https://forum.pirsch.io/u/Burkhart_sEngineerin)\
**Post date:** [January 15, 2026, 4:22pm UTC](https://forum.pirsch.io/t/time-filter-seems-broken/165/12 "2026-01-15T16:22:22Z")

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I guess time zones are the reason. I am currently in Colombia and created the account in the evening which was already the next day in UTC so does the filter work on UTC dates?

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<div class="post-metadata">

**Author:** ![Marvin](https://forum.pirsch.io/user_avatar/forum.pirsch.io/marvin/32/16_2.png) [@Marvin](https://forum.pirsch.io/u/Marvin)\
**Post date:** [January 15, 2026, 4:48pm UTC](https://forum.pirsch.io/t/time-filter-seems-broken/165/13 "2026-01-15T16:48:44Z")

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Generally, yes, but we’ll use your time zone if configured (on the account settings page).
