Hi there
I saw that the funnels have finally arrived and we are very excited about this!
But there is a downside for us: We have 10 steps in our funnel. According to your documentation, there are currently only 8 steps available (Multi-Step Marketing Funnels | Pirsch Documentation).
Is it possible, and do you plan to extend the funnel steps to 10? (If so, we would subscribe to a premium account right away:)
Thank you and best regards!
/Philipp
Hi Philipp,
Do you really need more than 8 steps? We have set this limit to protect ourselves from too much load, as calculating funnels is quite an expensive operation.
You don’t need to include every single step in your funnel. The funnel works if the visitor takes some steps in between two of the steps you have defined. The scenario for example is no problem:
You could make a 4-step funnel out of this, or just two steps with:
The pages in between the steps will be ignored and you are still able to measure your funnel.
An alternative would that we make the step limit configurable per account. But I don’t think having more than 8 steps is really needed by most.
Hi Marvin
Some steps are optional but necessary in the process (it’s not a checkout, but the creation of a personalised document). I will check internally if omitting some steps from the funnel tracking would work.
Thank you!
Let me know how that goes 