Footer and dashboard links in email reports

Support
1

Really enjoying exploring the features of Pirsch. Two things I haven’t been able to make work yet:

  1. Is it possible to hide the footer/copyright in email reports? I have switched on “Hide Options Links and Greetings” in my report settings already.

  2. I selected “Access Link with Expiration Date” for the dashboard link in email reports. But when I click the dashboard link in the report, it has already expired (within an hour). How long are those links supposed to remain active for?

2

Hi Jonathan,

I’m happy to hear that you enjoy Pirsch so far :slight_smile:

  1. No, we have to keep that for legal reasons.
  2. It should last until the next report is due (I think), but I’ll look into it to check whether this is the case and working correctly.
1 Like
3

Understood about the copyright being a legal mandatory. Not a biggie. I’m just exploring what’s possible with white labelling.

I’ll test the dashboard button again. I had my report frequency set to “daily” for testing, maybe that messed with the expiry.

1 Like
4

Just updating to let you know that when I set the report frequency to weekly, the dashboard button worked correctly :slightly_smiling_face:

5

Thanks! I’ll look into it. Sounds like a bug that it incorrectly sets the date for daily reports.