Question about the event "Page not found"

Support
1

Hello,

Recently, the “Page not found” event has been appearing very frequently in our statistics. I filtered for this event and looked at the event pages, and I’m surprised because all the listed pages exist and can be accessed without any problems.

Therefore, my questions are:

  1. Did I filter correctly to see the pages that were not found?

  2. If so, why are pages that already exist listed there?

Best regards, Heiko

pagenotfound
pagenotfound1215×611 42.4 KB

2

Hi Heiko,

The “Page Not Found” event is triggered manually, so I would assume that you mistakenly run it on them?

Could you check the pages to see if the code from our docs is present (or just the event call: pirschNotFound)?

<script>
    document.addEventListener("readystatechange", () => {
        if (document.readyState === "complete") {
            pirschNotFound();
        }
    });
</script>